Personal Insurance Department

Patty Bender

Patty Bender, CIC, CISR
Personal & Life Insurance Sales and Department Manager

I have worked in the insurance industry since 1985 and have been with Reinhardt's since 2009. My husband Norm and I live in New Castle and have one son, Greg.

Reinhardt’s is blessed to have a staff of knowledgeable and professional personnel who take great pride in providing exceptional service to our clients.  I consider it an absolute pleasure to come to work each day and to be a part of The Reinhardt’s Agency.

MaryAnn Shaffer

MaryAnn Shaffer, CISR
Personal Insurance Sales & Department Co-Manager

I have been in the insurance business since 1975 and with Reinhardt's since 2009. I am blessed to have a wonderful husband Byron, two children and four grandchildren.

Robin J Miller

Robin J Miller, CPCU, CIC, CPIW
Personal & Life Insurance Sales and Agency Marketing

Since 1987, I have been in the Personal Insurance Sales & Marketing with a background in Life and Health Insurance. I obtained my CPCU designation in 2002 and my CIC designation in 2005.

I am a board member of the Community Food Warehouse. My husband Chuck and I are the proud parents of two daughters and two grandchildren. I am blessed and honored to work for Reinhardt's where we work as a family for the best interest of each and every client.

Ashlee Gassner

Ashlee Gassner, CIC, CISR
Personal Accounts Specialist, Life Insurance Manager

I have been a licensed agent since 2000 and with Reinhardt’s since 2012. I achieved my CISR designation in 2008 and my CIC designation in 2016. I also have over 15 years of experience as a Life & Annuity Sales Specialist and manage the Reinhardt’s Life Insurance Department.

My husband and I raise German Shepherds. We also enjoy outdoor activities and wildlife charities.


Ashley Fabian, CISR
Personal Accounts Specialist

I am a 2011 Graduate from Penn State University with a degree in Management and Marketing. I joined the Reinhardt's Personal Lines team in 2014. Since that time I have secured me insurance license and the CISR designation. I hope to complete the CIC designation by 2018.

I like to travel and enjoy running for Team PH and hope to complete my first full marathon in 2017.

Olivia Saltzmann

Olivia Saltzmann
Personal Accounts Specialist

I have been in the insurance business since 2012. I plan to pursue the CISR and CIC designations. I am a part-time student at Youngstown State University taking classes towards my Bachelor’s in Business Management.

I am most excited to be a part of the Reinhardt’s Team. I consider it an honor to come to work each day surrounded by such proficient, enthusiastic colleagues who share in my passion not only for insurance but serving people.

In my personal time, I truly enjoy summertime events such as fishing and outdoor concerts. I always appreciate a roaring campfire. I spend a great amount of my free time with family and friends and thoroughly enjoy Classic Rock!

Best of the Best 2010
Best of the Best 2011
Best of the Best 2012
Best of the Best 2013
Best of the Best 2014
Best of the Best 2016
Best of the Best 2017
Best of the Best 2018