Testimonials

"Words cannot express what gratitude we have for the Reinhardt’s Agency. Throughout the years Ryan Tyson and his staff have always been readily available attending to our needs. Their professionalism has far exceeded our expectations of any given company."

Daffin's Candies — Jean & Diane Daffin & Staff


"Reinhardt’s has served the insurance interests of O’Neill Coffee Company for over 50 years. Their experienced staff has provided us with the right coverage for our business at an extremely competitive premium over the years. Most importantly, we have found their service to be exceptional.”

O'Neill Coffee Company — Joe Walsh, President


"We have used Reinhardt’s Agency, Inc. since the current President, Ryan Tyson’s grandfather ran the business. For over three generations, Reinhardt’s has helped to ensure the growth and success of our business as well as our personal insurance needs. It has always been important to us to give our business to local companies right here in the Shenango Valley. We highly recommend the folks at Reinhardt’s for all your insurance needs. They have the knowledge and understanding of the insurance field just like a larger company, yet continue to impress us with their small town company customer service feel.”

Cottage Gardens — Tom & Elaine Kavanaugh


"Over the twenty plus years of business, that has encompassed a total of four businesses, three of which are still operating, the Reinhardt’s Insurance Agency has been there with the needed policies and answers necessary to keep things running smooth and compliant with new changes and requirements. Thank you for helping me do my job quicker and keeping us ahead of the game.”

Stigliano Family Practice — Cindi


“We have had a long-standing partnership with Reinhardt’s.  When we wanted to strengthen our overall safety program, Ryan and his team brought the strengths of the agency and those of the insurance carriers into the discussion. As a result, we are leveraging resources to provide better independent assessments of our safety culture, and are fostering closer working relationships with claims handlers and legal resources of the carrier.”

Flynn’s Tire Group — M Scott Hartle, Chief Financial Officer


“When trying to reach someone by phone a Reinhardt’s, I’m always greeted by a human being, not an answering machine.  From that point forward, the personnel are all very kind, courteous, and knowledgeable, making my job much simpler and pleasant.”

Calvert Lumber Company, Inc. – Jerry Calvert


“Ryan Tyson and Reinhardt’s Agency have always been very thorough, competent and professional to provide competitive and quality insurance coverage for Laurel Technical Institute locations.  Ryan has consistently been very attentive and conscientious to achieve excellent results and insure that the Reinhardt’s Agency provides the highest level of customer service.”

LAUREL TECHNICAL INSTITUTE 


“Reinhardt’s Agency has demonstrated a strong understanding of municipal government challenges and provided cost effective commercial insurance solutions.  The City of Hermitage is very pleased with the level of services provided by Reinhardt’s staff and has established a professional working relationship with their team to meet the insurance and risk management needs of the community.”

City Of Hermitage – Gary P Hinkson, City Manager


“We have been associated with Reinhardt’s Agency for over 20 years.  They have always gone the extra mile to understand our business.  They deliver the utmost professional service for our insurance needs.  Farben Inc. would like to congratulate Reinhardt’s on their 110th Anniversary.  We look forward to many more years of association.”

Farben, Inc – Bob & Bobbie Hilko


“I am pleased to share my personal experience, relative to our long and continued relationship with Reinhardt’s Agency.  I’m sure you can recall when my tenure with Western PA Steel Fabricating, Inc. began almost 8 years ago.  Because of the timing, insurance was one of the first significant decisions I had to make on behalf of the company, and one of the most difficult as well.  At that time our company had already been working with Reinhardt’s Agency for some years, however, at the time many changes were being effected here and I was open to change on all levels.

Insurance, being one of the most difficult aspects of my job, because there seems to be nothing simple or straightforward about it, posed its own set of challenges since I had virtually no experience in this area at all.  It also represented a huge monetary investment for the company. 

Over the past seven and one half years I have continued to engage Reinhardt’s because I have no doubt that you have the best intentions for my company.  You’re working for us.  This is not to say that I haven’t shopped around over the years.  On the contrary, I have.  I’ve just continued to find you and your staff, to be the most knowledgeable, and without questions some of the most customer service friendly people I have ever had the pleasure to work with.   For you to have so many professionals are a testament to the type of company Reinhardt’s is.  You’re all working hard, and you continue to earn my business.  You and your staff continue to take the time to educate me in the various areas of insurance.

Each time I contact you or your staff, I’m made to feel as though I’ve done Reinhardt’s a service rather than the other way around.  You continue to make the insurance process a non-event for me.  Reinhardt’s is motivated to educate and have succeeded in simplifying what I feel is a very complex facet of doing business.  It’s one less thing I have to worry about.

The level of personal service and care we receive from Reinhardt’s is difficult to find, and nearly impossible to maintain over time today.  These professionals personify the adage we often hear, “customer service is not a department, it’s an attitude.”  Our collaboration with Reinhardt’s Agency has been fortuitous for us.  It is a grand collaboration of friends, not just business partners.  You folks make us feel like we’re the most important person and company to you, each time we contact you.

We at Western Pennsylvania Steel Fabricating, would like to send you best wishes on your 110th Anniversary and wish you at least 110 more!

Western Pennsylvania Steel Fabricating, Inc.  – Denise Defiore

Best of the Best 2010
Best of the Best 2011
Best of the Best 2012
Best of the Best 2013
Best of the Best 2014
Best of the Best 2016
Best of the Best 2017